About us

Our Story

Who We are

Founded in 2007 by Suzy Wilson, Medusa Hair Extensions began as a small, family-driven venture in the coastal town of Byron Bay. Seventeen years on, Medusa has become a go-to brand for hair and makeup artists, featuring in editorial and commercial shoots on high-profile models and celebrities. Known for our quality and extensive range, Medusa is trusted by professionals and customers worldwide.

What We Offer

Medusa provides premium hair extensions at competitive prices, even on small orders. We were the first Australian supplier of human hair extensions to offer a custom-made service, allowing our customers to create their ideal match in colour, length, weight, and texture. For those who prefer quick options, our wide range of ready-to-ship products is always in stock, ensuring quality and affordability go hand-in-hand.

Why Choose Us

With over 17 years of industry experience, our team takes pride in delivering exceptional customer service. Whether you’re a salon owner or a solo stylist, we’re committed to offering competitive prices, timely service, and the quality assurance our customers expect.

We Ship Worldwide

Our reach extends across the globe. While we serve a strong Australian base, Medusa has customers throughout the USA, Canada, and New Zealand. Wherever you are, you can expect prompt delivery, along with ongoing support and after-sales care for every Medusa product.