We love our customers!

Buying extensions online is truly scary and extremely difficult. This is the first time I have ever bought extensions and I am extremely happy with the quality and quantity I received (40 pieces/100g). I ordered these a few weeks before my wedding and they were shipped to me in a very speedy fashion. The girl who I corresponded with over email about colour selection was helpful and very nice. 

Chantal D

Alberta, Canada

I have used this product for a very long time. I love the feel and texture of the hair and furthermore it is so easy to put in all by yourself. Just love the feel and colors. I have continued to use them and the easy loop for many years and will keep on doing this. My hair is in great condition still and everyone always comments on my hair. No one knows they are extensions!

Leesa H 

Queensland, Australia

I have been wearing extensions for years and decided to try tape in extensions. Medusa was by far the cheapest brand on the internet and the hair is super soft and silky. Perfect length and easy to blend with your natural hair, and the tape is staying in well. Great quality!!

Hayley M

Victoria Australia

Great service, nice, quick and cheap! wouldn't go any where else 🙂 xxx

Ashleigh M

WA Australia

After trying several different permanent hair extensions, I've found that I prefer the Medusa clip ins because they're so convenient. Great quality hair that is natural looking, easy to colour, easy to style, easy to clip in, removable, affordable, and best of all, not damaging to my hair! Adds length and volume to my hair in a few simple 'clicks'. Love them!

Talitha G

Queensland Australia

For over 3 years I have been trying all different extensions from a large number of different sellers and I was never fully satisfied that is until I tried these extensions! The quality, length, weight, variety of colours & quantity options, I will continue to purchase these and only these and I would highly recommend these to anyone! Might I add the price is unbelievabley cheap, it's an all round win! Check out their other products too, you won't be dissapointed ! (",)

Melissa B

New South Wales Australia

Thank you, thank you, thank you for my extensions!! (Black 20" Clip-ins) Once again the best service and fast delivery as always. This is my 6th year in a row buying from Medusa!

Meg N

WA Australia

I just thought I would drop you an email to let you know I think your business is fantastic! I've been purchasing hair extensions from your website for a while now and you are always prompt and the products are always top quality! I've recommended you to all my friends!

Melanie M

SA Australia

Hi, I ordered hair from your site which I've since had put in. I just wanted to shoot you a quick email and say how happy I am with your product. It sincerely here such great quality hair. I am resentful that I haven't found your site sooner.

Skye-Leigh G

Hi there, My order arrived today & i'm super happy with the quality & amount of hair. I only bought 20 pieces for volume in the front & I definitely won't even need the whole lot. Lovely packaging too. Thankyou!!! 🙂

Courtney P

OMG! Thank you SO much for your service. I actually cannot believe how fast shipping was and how prompt my order was processed. I placed my order around 10am Monday morning and it was waiting for me at work by 8:30 the following day - that's less than 24 hours. Can't wait to wear them for my wedding <3 This is my first hair extension purchase and experience and I will definitely be sticking with Medusa hair extensions in the future. Thanks again, Amanda

Amanda B

I am writing to let you know that i received my extensions last week and am sooo in love with them. They were definitely worth the wait and will be recommending you to many friends. The quality is AMAZING and the colour matched my hair perfectly. Thank you soo much, I am very pleased. Kind Regards, Jas

Jas P

Hello! I just got my extensions today actually, and I wanted to say that I’m so happy J Really fast shipping and great hair! in Norway we have to pay twice as much for half the quality. I’m going to apply these tomorrow, so thank you very much!

Marte B

Good morning, Just wanted to let you know I received my hair extensions from you. Fabulous, love them, thankyou so much! Will have to come in and see you next time I'm down in holiday. Thanks again, Excellent product and service!


THANK YOU SO MUCH FOR MY BEAUTIFUL HAIR <3 I love it so so much they are the most beautiful micro loops I have ever used. I am so happy with your prices/service/delivery I will be recommending you to EVERYONE that walks through my salon. Much love - Olivia xxx

Olivia M

im not sure how to right a review on your website, so im just going to do it now, you were the third company i had gone through to get my hair extensions , the other 2 were a scam and i have to put in a claim to get a refund, you have the best customer service when i called and a very nice lady pick up the call i was shock to here i was talking to a real person, after the issues i had with the other company she made sure that she would get my order send out that day even tho she had already send out all her mail, the hair feels amazing i could not be any more happy , thank you so much and i will make sure i tell everyone about you

Jayde B

Good Afternoon Medusa Australia!! I have just received my order of hair extensions and I would like to congratulate you on your amazing product! I have been using hair extensions for 3 years and the quality of your hair is excellent. In addition your service was prompt and extremely helpful

Remy C

Hi there, I made the mistake of buying another brands extensions after hearing they were great when I have always brought from you guys at Medusa! I am making the decision to go light brown to blonde balayage and hoping to see an example of the extensions being worn!!! Extremely disappointed with my purchase from the other company and will be sticking with medusa from here.


Queensland, Australia

I have been wearing extensions for years and decided to try tape in extensions. Medusa was by far the cheapest brand on the internet and the hair is super soft and silky. Perfect length and easy to blend with your natural hair, and the tape is staying in well. Great quality!!

Rachel F

NSW, Australia

These hair extensions are so easy to use, with the inbuilt combs it`s as easy as sectioning off my hair and clipping them in, within 5 minutes i have instant long hair. I can curl them or wear them straight, I just love them and tell all my friends about them.

Jo J

Victoria, Australia

I have tried many different tape hair extensions and have had problems including poor quality hair, tapes not sticking, tapes too big and hard to hide in fine hair. These are my first Medusa tape hair extensions and I am extremely happy with them. The hair is lovely and soft, the tapes actually stick together, and the tapes are very lightweight and narrower than some I have used in the past, making them undetectable in my fine hair. Also very happy with the price, thank you Medusa, I will certainly be buying from you again.

Alison W

Queensland Australia

Omg so good! This was my first time buying hair extensions and I was a little skeptical of the quality as the pricing was so cheap but soon after my package had arrived I opened them up and they were amazingly soft. Very good quality. And I had done all of my homework on hair extensions, both quality, thickness and manageability. There were no little fly aways, split ends, or dodgy clips. Definitely 5 stars. The only thing I would recommend is if you want thick hair (assuming you have short like mine) You'd need a little more volume. I had to purchase the 18inch 3 weft clip extensions also but it was still cheaper than every other brand. And with the added volume it's also the thickest (Average 160gm). And the 18inch adds layers to my 20inch extensions. Overall happy 🙂

Teawa H

WA Australia

That is the best quality hair extension so far, very silky and soft, I would recommend to every one

Stela A

New South Wales Australia

Hey guys, just wanted to say a very excited thank you as I received my extensions and feathers today. I can't believe they arrived so quickly as my last ones from another site took one month, also the color is exactly what I wanted, beautiful blonde which I'm happy about as my last ones were yellow!! Thankyou so much

Madaline M

Tasmania Australia

I would just like to say how happy I am with how fast you shipped my hair extensions, I ordered them on late Friday afternoon, and got them early Tuesday morning. Very happy with this. I always get my hair extensions from you guys, and have even told family members and friends. Thank-you. Yours Sincerely, Jess.

Jess E

New South Wales Australia

I just wanted to say how impressed I am with this company. I received my package in the mail yesterday - a week after placing my order. I am amazed how quickly it arrived. I just opened it today. These are seriously great quality extensions. I am very impressed. I have been a licensed hairstylist for 9 years and have never found this quality at this price point. I am blown away at how nice these extensions are. I will be coloring them, so that will be another test but I am already so pleased. I have worked with many sets of clip in extensions over the years and these are by far the nicest I have yet to see. I will be recommending Medusa to all of my clients that are interested in extensions. I also want to mention that the customer service has been fantastic. Thank you!!

Heidi S

Thank you so much, I received them and they are so soft and thick, they have to be the best extentions I have ever had. I'll be putting photos on instagram and telling my girls to buy them because they are amazing

Laura G

Hi I just wanted to say a big thankyou on my extensions. First time buyer, you guys are AMAZING from shipping, quality and colour. Highly recommend!!

Emily C

Just wanted to let you know I am blown away by the quality of my custom hair piece which I’m wearing for the first time today. It’s the best clip in extension product I’ve tried - and I’ve tried many. Thanks so much Lauren

Lauren P

I just wanted to send a quick email, to say how happy I am EVERYTIME I purchase extensions from you guys. For the last 2 years, they've been nothing short of amazing. The best quality I have come across and at such an affordable price! Wearing extensions since I was 17, so pretty much 4 years, I wish I knew about medusa earlier! I'll always come back for more! Xx

Jessica R

Hi I've purchased you extensions for years, and I just wanted to say that they are the best quality i've ever used.

Lauren M

Hi there My 20 inch, natural black, tape extensions arrived and i would just like to say that they are wonderful! im so pleased with the quality of the hair. Thankyou so much for the quick delivery and just the great hair extensions. Most deffinitely will be purchasing from you guys again Thanks again! Alexia

Alexia B

I couldn't find we're you leave feedback so ill post it to you here! But omg I have been buying the clip in extentions for a few years now from you guys and I could not be happier! They are amazing! I'm also very happy with postage I paid for these yesterday and they arrived this morning! Great service and a great product for a great price! Thankyou so very much

Emily T

Firstly I just want to thank your team on this awesome product! I bought my first batch ( 40 piece tape ) about 3 months ago and i still have them in and they still look amazing

Tegan S

I would love to contribute to the reviews! My extension's arrived and i love them! they're so soft and exactly the length i like, and they were good enough to make my friend jealous as she just brought her's from ******** and mine are by far softer and more managable. Or course they're not as thick but the extra extensions i ordered would fix that and even then the price i paid for both of them, it still costs less than her's! So happy i would very much recommend Medusa to my girlfriends

Teawa H

Hi Medusa, I just wanted to take a minute to say a very big thank you for my new hair extensions I recieved today, the color is a perfect match, the length is exactly what I wanted and the service, price and quality of the extensions is amazing! So thank you again, I'll be definately recommending you to all my friends! Kind Regards, Cassandra!

Cassandra G

Thank you so much for the hair extensions! They are amazing. I will definitely be buying more off you as it's my graduation at the end of the year. Ill also tell everyone i know about your business. Thank you once again 🙂 x

Danielle C