Suzy - Medusa Owner & Founder

Testimonials from Happy Customers

  • Medusa Hair Extensions

  • Byron Bay, Australia

If you are tired of dealing with mediocre hair that lacks length and volume, try Medusa Hair Extensions. Suzy, our Owner & Founder, started Medusa from her own home around fifteen years ago after realising there was a need for good quality hair extensions that didn't break the bank.  In fifteen years we've learned a whole lot about hair extensions and how to match the right extensions to your hair and lifestyle needs. 


Medusa has become the go-to Australian hair brand for luxurious and high-quality hair extensions at a very reasonable price. You don't have to just take our word for it, though. We've gathered a few genuine customer reviews from our website for you to check out for yourself. Read on!


Original Clip In Hair Extensions

Colour Accuracy

"My extensions are the perfect color. The color guide is exactly the color they are, which has never happened before when I've purchased other brands online." 
  • Kirsten P.


Kirsten raves about the colour accuracy of our extensions. We understand how important it is to find a seamless colour match, and at Medusa, we pride ourselves on delivering that precision.


First Time Buyer

"I'm so excited that as a first-time buyer, I went with Medusa, and everything about them is spot on." 
  • Nae C.


For Nae, a first-time buyer, the search for the ideal extensions was a challenge due to her thick, multi-toned hair. However, she found her perfect match with our Original Clip Ins in 24/10 shade, 18-inch length and 170g weight. She also found our hair quality, clips, and stitching to be exceptional. Although upon delivery, she realised that her thick hair required more volume, so quickly resolved it by purchasing our Volumiser Set. Nae's advice to others with thicker hair is to opt for our 200/220g extensions for a flawless look.


Licensed Hairstylist

"I have worked with many sets of clip-in extensions over the years, and these are by far the nicest I have yet to see."
  • Heidi 


Heidi, a licensed hairstylist with nine years of experience, was astounded by the quality and price point of our extensions. In her testimonial, she expresses her amazement, "I have worked with many sets of clip-in extensions over the years, and these are by far the nicest I have yet to see." Heidi plans to recommend Medusa Hair Extensions to all her clients seeking top-notch extensions. She also praises our exceptional customer service.




Loyal Clip In Wearer

"These ones are the best I've tried. I was sceptical that the colour they matched me to would work. But they're perfect. Very happy! "
  • Kim W.


Kim, a loyal extension wearer for over a decade, attests to the superior quality of Medusa Hair Extensions. Having tried various brands, she found our clips to be secure and discreet. She chose our 170g thickness to minimise visibility and was very happy to discover that the colour matched perfectly. Kim shares her satisfaction, stating, "These ones are the best I've tried. Very happy!"




Original Euro Tape Hair Extensions

16" Tape Fan

"These tapes look so natural. They wash well, the tape is strong, and they are comfortable to wear."
  • Renae I.


For Renae, our 16-inch tapes were a dream come true. As a long-time user of Medusa hair extensions, she was thrilled when we introduced this new length. Renae emphasises, "These tapes look so natural. They wash well, the tape is strong, and they are comfortable to wear." With such glowing reviews, it's no wonder she always returns to Medusa for more!




Trust Issues Overcome

"Beautiful product, and I'm very pleased with my purchase."
  • Rose W.


Rose had struggled to find genuine reviews amidst the overwhelming marketing noise of other brands. However, when she discovered Medusa, she knew she had found the real deal. Delighted with her purchase, Rose exclaims, "Beautiful product, and I'm very pleased with my purchase." At Medusa, authenticity, quality and good value are our priorities.



Original Hair Wefts

Worldwide Shipping

"In Norway, we have to pay twice as much for half the quality. I'm going to apply these tomorrow, so thank you very much!"
  • Marta


All the way from Norway, Marta was thrilled with her Medusa hair extensions, appreciating the fast shipping and excellent hair quality. She shares her gratitude, saying, "In Norway, we have to pay twice as much for half the quality. I'm going to apply these tomorrow, so thank you very much!" We take pride in delivering top-tier products to customers worldwide, ensuring that everyone can experience the magic of Medusa.



So there you have it, direct from some of our lovely customers. From the perfect colour match to outstanding quality and impeccable customer service, you can feel safe with Medusa Hair Extensions. 🌸

Your feedback is valuable, and helps to build trust. Thank you! x


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